Contact

Get in touch

Fastest way to reach us: email hello@multibalm.com. We answer every message within one business day, Sydney time.

Order help

For questions about a specific order, please include your order number (e.g. #1128). It's on your order confirmation email.

Returns & refunds

See our Shipping & Returns page for the process, or email us and we'll send a prepaid return label straight back.

Wholesale, collabs, press

Same address: hello@multibalm.com. Put "wholesale", "collab", or "press" in the subject line and it'll route to the right person.

Business details

Multi Balm
Sydney, NSW, Australia
ABN: [update in Shopify admin]